VANZ2012 Conference Cancellation / Refund Policy

All VANZ2012 conference cancellations and requests for refunds must be made in writing as indicated below.

Requests must be e-mailed to ronnie@vanz2012.com  as telephone requests will not be honored.

Full Refunds – More than 30 Days Notice
To receive a full refund, VANZ2012 must receive requests no later than 30 days prior to the first day of the conference.

50% Refunds – Less than 30 Days Notice
Requests for refunds for VANZ2012 received within 30 days of the start of the conference will be subject to a 50% refund.

No Refunds – Within 2 Weeks
Requests for refunds for VANZ2012 received within two weeks of the start of the conference will not be eligible for a refund.

Author Refunds
Authors who have their papers included in the proceedings are not eligible for a refund. Authors may receive a refund if they withdraw their papers before the paper is included in electronic or hard-copy proceedings.

Emergency Illness or Death of Registrant or Immediate Family Member:
Refunds may be granted if an attendee is unable to attend VANZ2012 due to a family death, illness, or other extraordinary circumstance. In such circumstances, the VANZ2012 Officers must be contacted by phone or e-mail.

VANZ2012 will refund fees as soon as possible and no later four (4) weeks after the conference has concluded.

Substitution Policy:
Registrants may send a substitute in their place in lieu of requesting a refund.

Returned Cheque Policy:
If any cheques are returned because of insufficient funds, VANZ2012 will charge a fee. Registrants will also be required to pay the amount VANZ2012 is charged by the financial institution that returned the cheque. VANZ2012 reserves the right to refuse to honor future cheques submitted by violators.

VANZ
Vibrations Association of New Zealand
PO Box 2122, Shortland Street
Auckland 1001
New Zealand